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Ombuds Office

    Welcome to the Ombuds Office

    Free, confidential ombuds services are offered to help graduate and professional students, postdocs, staff, and faculty resolve university-related matters. Ombuds services are independent, impartial, and confidential. They are also an informal resource and not intended to replace any formal options available to students or employees.

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      How Our Services Can Help

      We can provide you with information, options, and resources to help you address your concerns. Call us at 515-294-0165 to learn how our services can help you with informal conflict management.  

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      When to Contact Us

      We can help you evaluate your situation and discuss options you can take to address it.  

      Contact us when: 

      • You need assistance to address an issue with your major professor or supervisor.
      • You are unsure if there is a policy to address your concern.
      • You are a supervisor in need of resources for managing a conflict between two or more team members.
      • You are in conflict with a colleague and are unsure how to proceed. 
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      Training Opportunities

      Training opportunities can be customized to meet the needs of your small or large group. Contact us to learn more about available trainings, which include: 

      • Conflict Management
      • Constructive Conversations in Difficult Situations
      • Creating Psychologically Safe Workplaces 

    Frequently Asked Questions

    Want to learn more? Find answers to the questions we hear the most.

    Schedule an Appointment

    To safeguard the confidentiality of the visitors we serve, our office does not offer walk-ins. Please contact us to make an appointment by filling out a secure contact form or giving us a call at 515-294-0165.

    Additional Resources